Contact Us – Let’s Talk

LET’S TALK

1300 665 595

9AM – 10PM, Monday to Sunday. AEST

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ADDRESS

Office 1, Level 13, 10-16 Queen Street Melbourne VIC 3000

HOW DO WE WORK?

We want to empower every Australian to achieve financial freedom. You work hard for your money, so it should work hard for you! Here are what to expect when applying with us:

Low Rates

Our online model means less overheads so that we can offer lower rates and to help you enjoy more of the finer things in life.

Fast Decisions

We leverage technology to assess your application on immediate completion, which means your home loan approval comes faster.

Award Winning

Don’t just take our word for it, we are recognised by the experts. We have won multiple awards for our loans, service and innovations, year after year!

Australian Based

You will always be talking to a real, experienced Australian Loan Specialist who are local and based in Melbourne CBD.

Convenient & Hassle Free

Check us out and apply when convenient for you. Get responsible and fast turnarounds with our team avaiable to talk when you want, even weekends.

Our Secure Process

We use bank level security and encryption across our digial platforms, so you get all the technology benefits without the worries.

YOUR QUESTIONS ANSWERED

We’re a digital lender helping everyday Australians save on their home loans. We believe that home loans should be easy to apply and easy to control. With our technology solutions, we allow for you to apply whenever and whereever you want. You can apply in as quick as a few minutes with our Quick Qualifiers providing an instant response.

We offer a wide range of information packs inclucing calculators for you to make informed decisions. Our products have been structured so that features are simple to understand and any costs made transparent. In the case where you want further clarification, we have our local team for a quick chat.

Is Freedom Lend a bank?

We’re not a bank. We specialise in home loans and other lending solutions. We don’t sell credit cards, insurance or investment products that the big banks will push for. We work entirely online which means no branch service. No branches and traditional banking services mean lower costs and better opportunities to pass this savings onto you.

Where do you get your money?

As a non-bank lender, we access funds from a number of wholesalers placing you with the best financial institution linked to our products online.

How secure is my personal details?

We’re committed to protecting your security and privacy online and throughout your application process. We use bank level security and encryption so you get all the digital benefits without the worries. We also have our Australian Credit Licence and are governed by ASIC and their compliance requirements.

How can you provide such low rates?

We’re able to offer exceptional interest rates and no ongoing fees because of low overheads allowing for customers to apply using our online processes. This helps lower the costs and also minimises any referral fees that most other banks provide through mortgage brokers. As you are dealing with us directly, you will save time and receive quick responses from your credit decisions.

Are your offers on honeymoon rates?

We do not offer honeymoon or introductory rates. Our goal is to offer competitive rates ongoing. At first glance, honeymoon rates look to be attractive but this period ends, such offers will revert back to significantly higher base rates that are not attractive.

What type of loans do Freedom Lend offer?

Freedom Lend offers home loans to purchase and refinance your owner occupied or investment property. We have Variable and Fixed options with ability to repay on principal and interest or interest only. We have specialised lending that allows for construction, SMSF and overseas borrowing. If you are keen to get our lowest offer, have a look at comparing what we can do for you.

Can I get advice on my circumstances?

Yes, tell us what your situation is and our specialist consultants will help guide you to what can be achieved. Our team are here to help you determine the best home loan structure and to assist you through your online application. You can always give us a call to chat on 1300 665 595.